Privacy Policy

MCMDLL LLC d/b/a Doctoloop
Last Updated: January 2026

Introduction

MCMDLL LLC, doing business as Doctoloop (“MCMDLL,” “Doctoloop,” “we,” “our,” or “us”), respects your privacy and is committed to protecting it.

This Privacy Policy describes how we collect, use, store, and disclose information when you visit www.doctoloop.com (the “Site”) or use any services, tools, or features that link to this Privacy Policy.

This Privacy Policy applies to information we collect:

on our Site;
in emails, texts, and other electronic communications between you and Doctoloop;
through forms, tools, or services that link to this Privacy Policy;
through advertising or applications on third-party websites that link to this Privacy Policy.

This Privacy Policy does not apply to information collected:

offline or through any other website operated by MCMDLL or any third party; or
directly by healthcare providers, pharmacies, or other third parties, even if accessed via links from our Site.

Important Notice – No Medical Services

MCMDLL LLC is not a medical group, does not provide medical care, and does not offer diagnosis, treatment, or telemedicine services.

Doctoloop is a technology and administrative platform that facilitates discovery, scheduling, coordination, and payment between users and independently licensed healthcare professionals (“Providers”).

Any clinical services you receive—whether virtual or in person—are provided solely by Providers, not by Doctoloop. Providers maintain their own privacy practices and Notices of Privacy Practices governing any medical or health-related information you share with them.

Doctoloop is not a HIPAA covered entity.

Children Under the Age of 18

The Site is not intended for individuals under 18 years of age. We do not knowingly collect personal information from children under 18.

If you believe we may have collected information from a child under 18, please contact us at maylis@doctoloop.com.

Information We Collect and How We Collect It

1. Information You Provide to Us

We may collect non-clinical, administrative information that you voluntarily provide, including:

name
email address
phone number
billing address
account login credentials
scheduling or availability preferences
correspondence with our team

Doctoloop does not collect medical records, diagnoses, treatment information, symptoms, or clinical intake questionnaires.

2. Information Collected Automatically

When you interact with the Site, we may automatically collect:

IP address
browser type and device information
pages visited and usage data
referring URLs and timestamps

This information is used to operate, improve, and secure the Site.

Cookies, Pixels & Analytics

We may use cookies, pixels, and analytics tools (including Google Analytics) to understand Site usage and improve performance.

You may control cookies through your browser settings. Disabling cookies may affect Site functionality.

How We Use Your Information

We use collected information to:

operate and maintain the Site;
facilitate account creation and administrative tools;
support scheduling and coordination features;
process payments through third-party processors (e.g., Stripe);
respond to inquiries and provide customer support;
send administrative or marketing communications (with opt-out options);
improve Site functionality and user experience;
comply with legal obligations.

Disclosure of Information

We do not sell personal information.

We may share information:

with service providers supporting Site operations (e.g., hosting, payments, analytics);
with Providers only when you choose to engage with them, for administrative coordination purposes;
to comply with legal obligations or protect rights, safety, and security;
in connection with a merger, sale, or business transfer;
with your consent.

We may share aggregated or de-identified data without restriction.

Payments

Payments are processed by third-party payment processors, including Stripe, on behalf of Providers.

Doctoloop does not store full payment card information.

HIPAA

Doctoloop is not a HIPAA covered entity and does not maintain patient medical records.

Any protected health information is collected and handled directly by Providers under their own privacy policies and legal obligations.

Your Choices

Marketing Communications

You may unsubscribe from promotional emails at any time using the link provided in the email.

Cookies

You may manage cookies through your browser settings.

Access and Updates

You may request access to or correction of your account information by contacting maylis@doctoloop.com.

Data Retention

We retain personal information only as long as necessary to operate the Site, fulfill administrative purposes, or comply with legal obligations.

We do not retain medical records or clinical data.

Data Security

We use reasonable administrative, technical, and organizational safeguards to protect personal information.

However, no system is completely secure, and use of the Site is at your own risk.

Do Not Track

The Site does not currently respond to “Do Not Track” browser signals.

California Residents – Shine the Light

California residents may request information regarding disclosures of personal information for direct marketing purposes by contacting us using the information below.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised “Last Updated” date.

Contact Information

If you have questions or requests regarding this Privacy Policy, please contact us at:

Email: maylis@doctoloop.com

Business Address:
MCMDLL LLC
8 The Green, STE R
Dover, DE 19901
USA